Privacy Policy

Introduction and background

The purpose of this policy is to outline how AW Crewing Services Ltd (‘AWCS’) has established measures to protect your privacy and information rights. AWCS is committed to protecting the privacy and security of your personal information.

AWCS is a ‘data controller’ which means we are responsible for how we hold and use personal information about you.

Your rights

We recognise that you have rights as a ‘data subject’, and that we have an obligation to uphold these.

This privacy notice aims to outline how we maintain these rights. In particular, it outlines:

  • How we collect and process your information
  • Why we do this
  • How you can exercise your rights;
  • Who to contact in the event you’re unhappy with our performance.

Your information rights

Right Explanation
Right to be informed This encompasses the obligation for us to be transparent in how we collect and use your personal data.
Right of access You have the right to access your personal data and supplementary information.
Right to rectification If the information we hold on you is inaccurate or incomplete, you can request we correct this.
Right to erasure You can request we delete or remove personal data where there is no compelling reason us to continue processing.
Right to restrict processing You have the right to request we cease processing your data, if:
• You consider it inaccurate or incomplete;
• Where you object to processing and we are considering whether we still have a legitimate interest to process it.
• Where we don’t need the data for the original reason we collected it, but may need it to support a legal claim.
Right to data portability Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data which will be provided to a third party in electronic form.
Right to object You have the right to object to our processing under certain circumstances. For example, you can object to:
• direct marketing (including profiling); and
• processing for purposes of scientific/historical research and statistics.
Rights relating to automated decision making including profiling Where we apply automated decision making, we must:
• give you information about the processing;
• introduce simple ways for you to request human intervention or challenge a decision;
• carry out regular checks to make sure that our systems are working as intended.
• Information related to automated decision making is contained later in this notice.

This privacy notice should outline how we are transparent in our processing. Please get in touch with us through the ‘contact details’ section to find out more or to exercise your information rights.

Information we collect

AWCS collects personal information about individuals in the course of running its business and providing services to customers. We collect information primarily from individuals, however we may also collect information from:

  • Clients or prospective clients
  • Recruiters (for the purposes of recruitment)
  • From service providers
  • From any third party with whom we have business dealings that require the transfer/collection of personal information

Please find below a summary of the information we collect and how we use this information.

Information we collect Why we collect this How we process this
i. Full name
ii. Address
iii. Photos
iv. Email address
v. Marriage status
vi. DOB
vii. Nationality
viii. Passport info
ix. Job Title
x. NI number
xi. Start Date
xii. Tax code and salary info
xiii. Pension provider and account number
xiv. Bank account number
xv. P45/other (tax status)
• Contract (of employment)
• Communicate (Shareholders, Directors)
• To set up for employment
• Pay salary
• Provide to banks, lawyers, Companies House and other organisations form required disclosures
• Pay dividends to shareholders and send and receive information to and from shareholders
• Appoint and manage directors
xvi. Health information (including medical conditions, reports and potentially dependents) Contract (of employment – offers private healthcare) Provide to insurer
xvii. CCTV footage Legitimate interests Reviewed for security purposes

Transfer of data

Please find below a summary of who information is shared with and why we share the information. Additionally we show where information is passed overseas:

Information we collect Who do we share it with Why we share it Transfer overseas
i. Full name
ii. Address
iii. Photos
iv. Email address
v. Marriage status
vi. DOB
vii. Nationality
viii. Passport info
ix. Job Title
x. NI number
xi. Start Date
xii. Tax code and salary info
xiii. Pension provider and account number
xiv. Bank account number
xv. P45/other (tax status)
• Payroll processer
• Pension providers
• Insurance brokers
• Insurers
• Accounting Software provider (Sage)
• Companies House
• Banks
• Investment Houses
• Lawyers
• Insurance brokers and insurers
• IT Backup provider
• IT outsource consultant
• Contracts
• Legal
• Security
xvii. Health information (including medical conditions, reports and potentially dependents) • Insurance brokers
• Insurers
Process health insurance
xviii. CCTV footage • Insurance brokers
• Insurers
Process insurance claims/security

Retention of data

AWCS will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Notice, unless a different retention period is required or permitted by law. In general AWCS retains information for seven (7) years from our point of last contact. We hold this information to support our legal, tax and regulatory requirements. If you object to this retention, please contact us – details provided in the ‘Contact’ section.

Automated decision making

The information collected is not used for any automated decision making.

Securing your information

AWCS applies technical and organisational security measures to ensure information collected is held securely.

Use of cookies

AWCS uses this information only to analyse the use of AWCS’s website to help guide improvements. We do not collect any personally identifiable information.


When you visit AWCS’s website, cookies are created, which are small pieces of information that allow us to maintain your connection to the website. Our website may use cookies for detecting what kind of device you have in order to present content in the best way, for a language switch and/or for other purposes. These cookies do not collect or store any personally identifiable information. You can refuse the use of cookies (see below).

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For further information regarding data captured by Google Analytics, please visit:

How to refuse the use of cookies

If you would like to opt out of Google Analytics monitoring your behaviour on our site please use this link:

Contact details

We recognise that you may have questions on how we process and/or store your data, or may want to change either the data we hold on you or how we communicate with you in the future.

If you have given consent for processing, you are free to withdraw that consent. To let us know this is the case please email AWCS using the contact details below.

If you have any questions in respect of this notice, or would like to exercise your rights as a data subject (for example, to correct data or to exercise your right to access):

AWCS, as data controller, can be contacted as follows:

The Data Compliance Officer can be contacted as follows:

If you feel that we have responded to your query inadequately, of if you have a further complaint, The Information Commissioner’s Office can be contacted via the following web address:

For more information on how our crewing services can help your business, please get in touch.